Code Black – Dealing with Difficult People (4.00pm – 5.00pm)

Tuesday 19th February, 2019 4:00 pm – Tuesday 19th February, 2019 5:00 pm
The Law Society of Western Australia
Level 5, 160 St Georges Terrace PERTH

This seminar is designed for anyone who has dealings with difficult people, whether internal or external, where there is potential for aggression, dispute or simply miscommunication.

Code Black training assists in understanding and effectively dealing with difficult people for the best possible outcome. It seeks a productive, pragmatic outcome when initially this may seem unlikely.

Key Topics:

Understand difficulties of communication with a ‘difficult person’:

  • Identify the blocks to effective communication
  • Discuss solutions to overcome communication blocks
  • Understand what strategies may assist you in managing your reactions

Level: General

Competency
  • 1 points Competency 1 Practice Management

 

Speakers

Maddison Allen
Injury Management Consultant
Registered Psychologist
Recovre Group

Price
Member
$125
Non-Member
$200
Legal Trainee / Support Staff (Member)
$60
Legal Trainee / Support Staff (Non-Member)
$125
CPD Freedom
$0
Member: individuals less than 5 years practising
$90