Supporting Lawyers

Supporting Lawyers

Supporting Lawyers


Working in the legal profession can be rewarding and challenging at the same time. It is important that we find balance in our lives as we juggle careers, family, friends and hobbies.

The Law Society has developed a number of personal support services to assist members with:

  • health and wellbeing
  • ethical advice
  • assistance with complaints to the Legal Profession Complaints Committee
  • career advice
  • mentoring
  • flexible work practices

Case Studies

See how these leading legal professionals have balanced career, family and life.

* More case studies coming soon, please check back

LawCare WA

LawCare WA


LawCare WA offers support for the health and wellbeing of members. The initiative provides professional, confidential and free counselling and information services for members. As part of the service, members can access up to three free counselling sessions and a range of online information resources. 

LawCare WA is provided by Optum, an international organisation with their main focus on employment wellbeing and Employee Assistance Programmes. As a member of the Law Society you have complimentary access to a comprehensive range of online resources and information.

The Law Society will cover up to three sessions of counselling support. These can be delivered as face-to-face, telephone or online sessions. Additional counselling sessions and some other services are provided by LawCare WA at a cost to members.

Frequently Asked Questions

How do I access LawCare WA?
Simply call 1300 361 008 reference LawCare WA. You will then be asked to provide some basic membership details if necessary.

Are my sessions confidential?
Yes, confidentiality is guaranteed. Optum is completely independent to the Law Society of Western Australia and no identifying information will be passed on.

Where does the counselling take place?
There are eight locations in the Perth metro area and more than 30 locations in regional Western Australia. LawCare WA will work with you to find the best location for counselling. After hours and Saturday appointments are available in select locations. Telephone and online counselling sessions can also be arranged.

If you need to cancel your session please provide at least 24 hours notice. Less than 24 hours notice of the cancellation results in the Law Society being charged a cancellation fee.

Are the counsellors qualified?
All counsellors are qualified psychologists or social workers with peak industry accreditation and substantial experience.

Does LawCare WA offer other services?
Yes. In addition to telephone, online and counselling services, members have access to the following:

  • Email@ssist
  • Exec@ssist
  • Finance@ssist
  • Mortgage@ssist
  • Ask the Psychologist
  • Health Steps Online
  • Managers Hotline
  • Skype counselling

To access LawCare WA services please login to your member’s dashboard.

Disclaimer: The Law Society does not warrant or guarantee the LawCare WA services provided by the third party provider and are not liable in relation to any aspect of the services they may provide to you. The Law Society shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of these services.
Information is not intended to replace the medical advice of your doctor or healthcare provider. Please consult your doctor or healthcare provider for advice about a medical condition.

Employee Relations Advice Line

Free help for you when you need it on serious employment issues

Available from 3 January 2017

The Law Society is trialling a six month arrangement with the Chamber of Commerce and Industry of Western Australia whereby members can access a team of industry experts within the CCIWA Employee Relations Advice Centre, free of charge, for telephone advice on a range of human resources and employee relations issues relating to:

  • Wage rates
  • Award and agreement interpretation
  • Performance management and termination
  • Equal opportunity, bullying and harassment
  • Employee minimum entitlements
  • Unfair dismissals

The telephone advisory service is available to Law Society members from 8am to 5pm, Monday to Thursday and 8am to 4pm on Friday. The phone service is closed on weekends and public holidays.

Contact (08) 9365 7660
Employee Relations Advice Line flyer

Where assistance beyond the telephone advice is required, the CCIWA Employee Relations Consultancy team can offer support and representation at your cost. This service is not included as part of the Law Society’s LawCare WA programme. Service provided by CCIWA.

Practitioners Advice Referral Service

Practitioners Advice Referral Service


Assistance with Complaints to Legal Profession Complaints Committee

One source of distress and anxiety experienced by members of the profession is the making of a complaint about the practitioner to the Legal Profession Complaints Committee and involvement in subsequent proceedings in State Administrative Tribunal.

Some practitioners, particularly younger practitioners and those in sole or small practices, have felt uncertain as to how to obtain independent legal advice and assistance in dealing with a complaint.

There has been, and is, a widespread custom of silks in this jurisdiction to advise practitioners who are the subject of a disciplinary complaint, usually without fee, and to appear for practitioners at disciplinary hearings, either without a fee (usually in respect of short or simple hearings) or for a reduced fee for longer or more complex hearings. Such fee arrangements being agreed between the practitioner and the counsel on a case by case basis.

This practice has always been an extension on the practice of silks being available to the profession generally to assist with ethical issues and questions.

Usually, practitioners have sought the assistance of a silk that the practitioner knew or with whom the practitioner had some existing connection.

With the growth of the profession, it is understood some younger practitioners and some sole practitioners or practitioners in small practices may not have not felt that they knew a silk sufficiently well to request assistance of this type when facing a complaint.

To deal with that problem the Western Australian Bar Association will, in appropriate cases, endeavour to facilitate the provision of advice to, and where appropriate, representation for members of the profession by a barrister, either a silk or a senior junior.

The Practitioners Advice Referral Service is administered by the Vice President of the Western Australian Bar Association, who may be contacted through the Executive Officer, Debbie Cole on (08) 9220 0477.

Where such advice or representation is facilitated, what, if any, fee arrangements are to be put in place is a matter for the practitioner and counsel to discuss and agree. The custom of not charging a fee for advice in disciplinary matters and not charging or charging a reduced fee for appearances in such matters, is widespread but not universal.

Disclaimer: The Law Society does not warrant or guarantee the work undertaken by any firm or individual listed or provided and is not liable in relation to any aspect of legal services they may provide to you.

Senior Advisors Panel

Senior Advisors Panel


The Senior Advisors Panel provides practitioners with access to experienced colleagues. Members of the Panel have indicated their willingness to be available to discuss professional conduct and ethical issues. All discussions are conducted on a confidential basis.

Guidance given by members of the Senior Advisors Panel does not constitute legal advice. There is no lawyer/client relationship unless specifically agreed between the practitioner seeking assistance and the member of the Senior Advisors Panel.

Members of the Senior Advisors Panel can be contacted direct. Alternatively, practitioners seeking assistance can telephone the Law Society on (08) 9324 8600 for a referral to a panel member with relevant expertise.

Disclaimer: The Law Society does not warrant or guarantee the work undertaken by any firm or individual listed or provided and is not liable in relation to any aspect of legal services they may provide to you.

Find a panel member

Health and Wellbeing

Health and Wellbeing


To make the most of life it is important to maintain a healthy body and mind. Being resilient in the face of life’s inevitable changes and setbacks will help greatly in your relationships with friends and family, as well as in a working environment.

Looking after your health and wellbeing

Many legal practitioners have jobs that involve significant levels of stress, with long hours or a highly competitive workplace that impact on their health and wellbeing. Psychological distress is a legitimate health problem that has disproportionately affected the legal profession in the past, but there are a range of clinical and professional services that can provide assistance.

Through LawCare WA members of the Law Society can access online resources to assist with life, family and relationships; living healthy; financial wellbeing; work and career.

For emergency psychiatric assistance, contact the Department of Health’s Mental Health Emergency Response Line.