Law Mutual Risk Management Seminar ProgrammeThe Risk Management Programme for 2022/2023 is now available. Please click here to download the full Programme (inc registration form) or here to download just the Registration form.

If you have any questions about our Risk Management seminars, please contact risk@lawmutualwa.com.au.

Even Good Lawyers Make Mistakes – Webinar

Speaker:
Ashley Macknay, MDS Legal

When:
Thursday, 1 September 2022 – SOLD OUT
Thursday, 16 February 2023 | 9.00am to 10.00am

Where:
At Your Desk

Course Description

Intelligence, a sound understanding of the law, good judgment, a strong sense of organisation and adequate resources are all important aspects in the practice of law.

However, a bit like wearing a mask will reduce, but not eliminate, the risk of catching COVID, those qualities will reduce the risk of making mistakes, but won’t make you immune. For the last 20 years, Ashley Macknay has been acting in matters based on lawyers having made mistakes. He has observed both the types of mistakes that are made and the circumstances that have brought them about.

Based on that experience, and the practical insights he has gained from operating his own practice, Ashley will provide a in depth view of why mistakes are made and what you can do to reduce the risk of making them.

Attendance at the webinar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

Matter Management Guidelines – Webinar Series

Speaker:
Cameron Hay, MYR Consulting
Vicki Coles, Manager Risk, Law Mutual (WA)

When:
Session One – The Screening Phase
Wednesday, 7 September 2022 | 3.00pm to 5.00pm

Session Two – Providing
Thursday, 15 September 2022 | 3.00pm to 5.00pm

Session Three – All Phases
Thursday, 22 September 2022 | 3.00pm to 5.00pm

Where:
At your desk

Course Description

These are a repeat of the first webinars in the Law Mutual (WA) series introducing the Matter Management Guidelines that focuses on the screening phase of the Guidelines. The Guidelines were developed in 2017 and set out the requirements for management of matters with an emphasis on mitigating professional liability risks.

Whether you are a sole practice or large law firm, these webinars focuses on the general requirements for screening clients to effectively deliver legal services and avoid potential liability claims.

The webinars will address the requirements in further detail, and take participants through examples to assist with implementation. These seminars are relevant to all principals but should also be of interest to employed practitioners.

Attendance at each of these three 2 hour sessions provides 2 CPD points each in Competency Area 1 – Practice Management and 2 hours of Law Mutual Risk Management Training each.

Cyber Security – People Risk, What is the Threat? Part 1 – Webinar

Speaker:
Brenda Van Rensburg, Terrene Global
Vicki Coles, Manager Risk, Law Mutual (WA)

When:
Friday, 9 September 2022 | 9.00am to 10.00am OR
Friday, 25 November 2022 | 9.00am to 10.00am

Where:
At your desk

Course Description

The quickest way to gain access to a system is through an application that is used by a business.
People are your biggest potential vulnerability in relation to cyber security. A recent study undertaken by the Solicitors Regulation Authority in the UK revealed that 60% of cyber attacks on legal practices were as a result of employee behaviour. In 20% of those attacks, the employees had not received cyber risk training.

Failure to implement appropriate processes and provide all staff with appropriate training, are critical factors in cyber claims impacting practitioners.

Embedding macros into documents regularly used by law practices and emailed between employees, is just one of the ways that cyber criminals can gain access to your system. In this webinar, you will learn about a Macro Attack using Microsoft Word and ways to reduce the risk of this attack.

Attendance at the webinar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

Cyber Security – People Risk, What is the Threat? Part 2 – Webinar

Speaker: 
Brenda Van Rensburg, Terrene Global
Vicki Coles, Manager Risk, Law Mutual (WA)

When: 
Webinar – Friday, 10 February 2023 | 9.00am to 10.00am OR
Seminar – Wednesday, 15 February 2023 | 9.00am to 10.00am

Where:
Webinar: At Your Desk

Course Description

Failure to implement appropriate processes and provide all staff with appropriate training, are critical factors in cyber claims impacting practitioners. The quickest way to gain access to a system is through an application that is used by a business.

In a recent study undertaken by the Solicitors Regulation Authority in the UK, 60% of cyber attacks on legal practices were as a result of employee behaviour. In 20% of those attacks, the employees had not received cyber risk training.
People are your biggest potential vulnerability.

In this webinar we will describe real life accounts of practitioners impacted by cyber events, the different ways in which cyber-attacks and email scams work and discuss strategies for minimising the risk of similar incidents.

Attendance at the seminar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

Social Media, Risk, Claims and Conflicts – Webinar/Seminar

Speaker:
Cathryn Urquhart, Professional Skills & Practice Management Trainer

Webinar:
Wednesday, 14 September 2022 | 9.00am to 11.00am
Where: At Your Desk

Seminars:
Monday, 13 February 2023 | 9.00am to 11.00am
Friday, 24 February 2023 | 12.00pm to 2.00pm
Where: Law Society of Western Australia
Level 5, 160 St Georges Terrace, Perth WA 6000

Course Description

Social Media is used by most legal practices and lawyers in a range of ways. As it is so different to more traditional media formats, there is additional risk and professional conduct issues that need to be addressed. This session covers:

  • How might the use of Social Media give rise to a claim or complaint eg inadvertent solicitor/client relationship, defamation
  • Consider Uniform Law/LPB guidelines including
    – Fundamental ethical obligations
    – Advertising
    – Use of terms Specialist/Expert
    – Public comment
    – Confidentiality
  • Marketing, LinkedIn and some specific issues
  • Attracting clients via Social Media: risk issues eg client selection, conflicts, confidential information
  • Use of Social Media in litigation & Family Law (gathering evidence, substituted service etc)
  • Employment issues ie when lawyers use of social media contravenes Employment Agreement
  • Apprehended bias, interaction with the judiciary

Attendance at the webinar/seminar provides 2 CPD points in Competency Area 1 – Practice Management and 2 hours of Law Mutual Risk Management Training.

Working More Effectively With Email – Webinar

Speaker:
Cathryn Urquhart, Professional Skills & Practice Management Trainer

When:
Wednesday, 21 September 2022 | 9.00am to 11.00am OR
Monday, 21 November 2022 | 9.00am to 11.00am

Where:
At Your Desk

Course Description

Email is the main form of communication between lawyers, clients and others, both internally and externally. Although, essential to modern practice, many lawyers are never adequately trained in how to compose an email to ensure it is read and understood. Nor are they given any Risk Management training regarding this form of communication. This session is designed to do those things plus more.

  • Email Risk Management including strategies when communicating with your client
  • Reduce Inbox overload: How to reduce what comes in to your Inbox
  • Reader focused writing: Message headings, key points up front
  • Time-poor readers: The F-plan and why you need to draft with it in mind
  • Attachments & email trails
  • Email Policy for the Office
  • Working better as a team to save time and improve communication

Attendance at the webinar provides 2 CPD points in Competency Area 1 – Practice Management and 2 hours of Law Mutual Risk Management Training.

Working Remotely: Risk Management in Practice – Webinar

Speaker:
Cathryn Urquhart, Professional Skills & Practice Management Trainer

When:
Thursday, 13 October 2022 | 9.00am to 11.00am OR
Tuesday, 28 February 2023 | 9.00am to 11.00am

Where:
At Your Desk

Course Description

Even before Covid19, it was not uncommon for lawyers and support staff to be working outside of the “office” whether because of agreed flexible work practices or on an ad-hoc basis. Now, working from home is more prevalent than ever and law practices need to make sure they are compliant and implementing risk management for these arrangements. This session will cover:

  • Confidentiality…where is the risk and how to minimise
  • Supervision
  • Use of Technology to assist with remote work and dealing with risk
  • Record keeping…risk of incomplete records, using phone, SMS, printing
  • Risk Management…suggestions and best practice
  • Cyber Security Risk

Attendance at the webinar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

So, You Know the Law, But is it Enough? – Webinar

Speaker:
Phillip Lovatt, Partner, Jackson McDonald

When:
Wednesday, 19 October 2022 | 9.00am to 10.00am OR
Wednesday, 22 February 2023 | 1.00pm to 2.00pm

Where:
At your desk

Course Description

A conversation about the risks that arise from the practice of law which aren’t arising from lack of knowledge of the law.

As early career lawyers progress through the steps of seniority, partnership or legal business ownership, it is important to understand that not all claims stem from getting the law wrong, and there is much more to do.

This session will explore a variety of topics that form part of a legal business owner’s toolkit and responsibilities, such as supervision, client relationships and the importance of ‘business case theory’.

Attendance at the webinar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

Introduction to Risk Management for New & Returning Practitioners – Seminar

Speaker:
Cameron Hay, MYR Consulting
Vicki Coles, Manager Risk, Law Mutual (WA)

When:
Thursday, 27 October 2022 | 4.00pm to 5.00pm

Where:
Law Society of Western Australia
Level 5, 160 St Georges Terrace, Perth WA 6000

Course Description

This session is essential for practitioners who have been admitted for less than 12 months, are new to private practice after a period working in-house, or are returning to practice after an extended career break.

Faced with a number of other adjustments at the beginning of their legal career or after an extended absence, new and returning practitioners rarely take the time to think about risk management. Effective risk management is a critical practice management skill that requires training and development.

Ensuring that risk management strategies are in place and complied with can reduce the occurrence of professional liability claims.

To equip practitioners with vital risk management skills, Law Mutual (WA) has developed a targeted seminar providing an overview of the causes of professional liability claims.

Attendance at the seminar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

Difficult Clients – How to Identify & Manage the Issues – Webinar

Speaker:
Ronwyn North, Streeton Consulting

When:
Thursday, 3 November 2022 | 9.00am to 11.00am OR
Wednesday, 8 February 2023 | 9.00am to 11.00am

Where:
At Your Desk

Course Description

Practitioners often spend a disproportionate amount of time managing difficult clients, costing the practice money, and leaving less time to attend to other clients.

Practitioners often comment that they had a gut feeling that the client would be difficult from the outset and wished they had not engaged the client from the outset.

Proactively managing clients that do not value your services can reduce your risk of a complaint or a professional negligence claim.

  • This session will look at claims where difficult clients became an issue:
  • When practitioners should act decisively on non-performing clients
  • Deciding whether to act in the first place
  • Importance of the client engagement agreement
  • When to terminate the engagement

We will look at ways of identifying those clients and how to manage the relationship with the client when you have engaged with them.

Attendance at the webinar provides 2 CPD points in Competency Area 1 – Practice Management and 2 hours of Law Mutual Risk Management Training.

Cyber Security for Legal Practices – A Risk Management Approach – Webinar

Speaker:
Cameron Hay, MYR Consulting
Vicki Coles, Manager Risk, Law Mutual (WA)

When:
Wednesday 9 November 2022 | 3.00pm to 5.00pm

Where:
At your desk

Course Description

Cyber crime related claims are becoming a weekly occurrence across the legal profession in Australia. Legal practices are attractive targets for cyber criminals because they hold sensitive client information and act on high value transactions.

While many practitioners believe that cyber crime is purely a technology risk, this is not just an I.T. issue. It is a matter for every practitioner to understand and take steps to prevent.

Failure to implement appropriate processes and provide all staff with appropriate training, are critical factors in cyber claims impacting practitioners.

This session will look at the various ways cyber criminals are targeting practitioners, discuss recent claims, outline the steps you can take to prevent cyber-attacks and provide an overview of the resources available to practitioners.

Attendance at the webinar provides 2 CPD points in Competency Area 1 – Practice Management and 2 hours of Law Mutual Risk Management Training.

Supervision – Webinar Series

Speaker:
Anna Hinder, Searl Street Consulting

When:
Session One – Foundations of Supervision
Wednesday, 16 November 2022 | 9.00am to 10.00am

Session Two – Beyond the Basics
Designed for those with extensive supervision experience, this workshop looks at what has changed and common traps.
Wednesday, 23 November 2022 | 9.00am to 10.00am

Session Three – Supervising Next Generation Leaders
Designed for Practice Group Leaders, Managing Partners and those who mentor Partner pipeline candidates and integrate lateral hires into firms.
Wednesday, 30 November 2022 | 1.00pm to 2.00pm

Where:
At your desk

Course Description

Human capital risk includes the human skills, knowledge and conduct to both meet organisational goals and be prepared for the future. For many law firms the focus of risk management and human capital risk management is developing from a focus on activities such as supervision.

Designed to provide a strong foundation to supervise effectively, these session will overview the three different types of supervision and a range of practical tips for supervising effectively.

We will look at the core skills of supervision, common challenges and practical tips.

  • Designed for those who are newly promoted to Partner and Senior Associates/ Special Counsel with supervision responsibilities this workshop introduces a proprietary model of PSF supervision.
  • Focus is given to the three different types of supervision – error free, efficiency and entrepreneurship – with a key message that supervision is a career long professional activity, not exclusively for new entrants.

Attendance at each of these three 1 hour sessions provides 1 CPD point each in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training each.

Limitation Dates and Other Time Troubles – Webinar

Speaker:
Ronwyn North, Streeton Consulting

When:
Monday, 28 November 2022 | 9.00am to 10.00am OR
Monday, 6 February 2023 | 9.00am to 10.00am

Where:
At Your Desk

Course Description

Practitioners continue to make mistakes in relation to identifying and tracking limitation periods and other important dates. The causes of these out of time and delay related claims are more varied than lawyers think. This session will consider a multi – facetted approach to reducing the risks of time troubles including technology solutions and effective education and training for all staff in the legal practice.

Attendance at the webinar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

Cyber Security in Practice – Webinar

Speaker:
Nitesh Patel, Principal, Gilchrist Connell

When:
Monday 20 February 2023 | 9.00am to 10.00am OR
Monday 27 February 2023 | 9.00am to 10.00am

Where:
At your desk

Course Description

Nitesh Patel, Cyber & Technology Principal at Gilchrist Connell, will be delivering a presentation on the cyber and privacy risk faced by law firms in the context of an evolving legal and regulatory landscape.

The presentation will be tailored to law firms and provide insights into:

  • The impact of cyber incidents on the industry;
  • Obligations on firms around cyber risk and the evolving legislative landscape;
  • Regulator activity, investigations and court action; and
  • Tips to mitigate cyber risk.

Attendance at the webinar provides 1 CPD point in Competency Area 1 – Practice Management and 1 hour of Law Mutual Risk Management Training.

Frequently Asked Questions

What is the cost of the seminars?

If you are a Law Mutual (WA) insured practitioner, you are entitled to attend free or subsidised risk management seminars to a total of two hours. If you attend any additional seminars in excess of the free or subsidised risk management two hours you will be required to pay the member, non-member rate, depending on the seminar you attend and your Law Society membership status.

Your firm may also be entitled to a Risk Management Discount on its Annual Contribution for insurance if sufficient numbers of its practitioners attend seminars.

Can I attend any seminar, regardless of my law firms category?

The seminars are targeted at priority risk management areas, firms and practitioners. Priority is given to the targeted practices, however, if the seminar is not fully booked by targeted practitioners, we may release places to other practitioners. Some seminars are only available to certain categories of practitioners. Please register your interest by email to cpd@lawsocietywa.asn.au.

How do I register to attend a Risk Management seminar?

Please return your signed registration form to the Law Society. We need to confirm practitioners are registered for suitable seminars, as we are unable to facilitate this online. Registrations are manually entered.

I sent through my registration, do I get confirmation?

Yes, an automatic email confirmation will be sent to the email address we have on record once registration has been processed.

I am not insured with Law Mutual (WA)?

You will have to pay non-subsidised rates to attend Law Mutual (WA) seminars. However, at its sole discretion, Law Mutual (WA) may allow non-insured practitioners to attend at no charge or at a subsidised rate provided the seminar is not fully booked.

Law Mutual (WA) Insureds will be given priority enrolment in seminars.

Can a Law Society member who is not insured with Law Mutual attend Risk Management seminars?

You can still attend the Risk Management seminars but you will have to pay non-subsidised rates. Law Mutual (WA) Insureds will be given priority enrolment in seminars.

When do I need to complete my training to qualify for the Risk Management Discount?

To qualify for the Risk Management Discount for the 2021/22 insurance year all pracititioner directors and at least 80% of the employed practitioners of the law practice must have attended at least two hours of Law Mutual (WA) approved risk management training in the period 1 March 2020 to 28 February 2021.

How do I access my Risk Management and CPD Attendance Records?

To make it easy for you and take the worry out of maintaining your CPD and Risk Management training Records, you can print out or download a record of all your attendance from our website. This easy process means we will no longer be sending out individual certificates per seminar. Instead, you will be able to access your Risk Management and CPD Points record through the Law Society Membership Portal (https://members.lawsocietywa.asn.au/)

This record is considered your Proof of Attendance for Risk Management and CPD Compliance.

Follow the below instructions to access your Risk Management and CPD Points:

  • Login with your ID Number*
  • Once you have logged in, please click on CPD Points
  • This will offer you a Proof of Attendance document outlining all of your Risk Management and CPD Points gained through the Law Society. You may also record CPD Points gained through other providers.
  • You may print out your Proof of Attendance for your reference.

*If you do need to find your ID Number or password, please contact the CPD Team via cpd@lawsocietywa.asn.au.